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Welcome to Puddletown Surgery

Coronavirus

Updated 15th June 2020

 

Please do not come into the surgery unless you have an appointment or are using the dispensary.

As from Monday 1st June the Doctor's phone-in times will be as follows:

Monday to Friday 8.30 - 9.30am and 3.30-4.00pm

Saturday 8.30-9.30am

Appointment requests will be booked initially as a telephone consultation. You must then wait for a call back from a healthcare professional. We are able to deal with many issues over the phone and are also able to offer video consultations if appropriate. Patients who need to be seen will be given a time to attend the surgery and must, where possible, attend alone and not arrive too early. Healthcare professionals seeing patient in the surgery or at home will be wearing Personal Protective Equipment.

From Monday 15th June 2020 it has been advised that face coverings or masks are recommended to be worn in GP practices. Therefore if you have a booked appointment in the surgery please bring one with you - exceptions to this would be:

  • children under the age of 11
  • people with disabilities
  • those with breathing difficulties
  • those who are travelling with someone who relies on lip reading.

We have a selection of handmade fabric facemasks available at the surgery which have kindly been made by the Dorchester Scrubbers. They have asked for a donation of £5 per mask to cover the cost of the fabric. There is an honesty box in the surgery lobby with the masks.  

Thank you for your patience and support during this challenging time.

Clare Stickland Practice Manager

Volunteers

We would like to thank the band of volunteers, who have been supporting the practice during the pandemic. Volunteers have collected and delivered approximately 756 prescriptions over the past ten weeks to patients who are shielding.

Also a huge thank you to the volunteers manning the surgery door to ensure we only have one person inside the entrance area at any one time. We are so grateful for your time and support; you really have made a difference to patients and the surgery team.

 

If you have

  • a high temperature
  • a new continuous cough
  • loss of taste or sense of smell

You and other household members must self-isolate at home for 14 days.

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact NHS 111 to tell them you're staying at home.

Read the advice about staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the Coronavirus service

Please do not come into the surgery if you think you may have coronavirus, stay indoors and avoid close contact with other people.

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In addition to the village of Puddletown, the Practice welcomes patients from the surrounding area including: Tolpuddle, Tincleton, Affpuddle, Briantspuddle, West Stafford, Bockhampton, Stinsford, Piddlehinton, Piddletrenthide, Alton Pancras, Plush, Dewlish, Cheselbourne, Melcombe Bingham, Ansty and Milborne St Andrew.

You can find us by clicking here.

Upload a copy of our Practice Leaflet here.

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Accidents and Injuries

If you are unlucky enough to have an accident of any sort it's always a good idea to phone us here at Surgery. The Doctors and Nurses are happy to assess injuries and give advice. We can treat most minor trauma injuries saving you a trip to Accident & Emergency and perhaps a long wait.

We are also happy to assess and see if you need an x-ray if you think you may have broken something.
During our opening hours, there is always a Doctor available. Speak to our Receptionists, and they will be pleased to help.

What to do in an EMERGENCY

During Surgery opening hours:  Ring the Surgery on 01305 848333 

Out of hours:  Always ring 111.  This is the new NHS number for all urgent calls. Calls are free from landlines and mobiles.


The links on this website all come from trusted sources but if you are unsure about any  medical matters please contact your doctor for advice.

(Site updated 10/07/2020)
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