Patient Reference Group
Our Patient Participation Group, working together with the practice, have set up a broader Patient Reference Group (PRG) whom we are contacting only two or three times a year, by email, telephone or post to ask for feedback on one or two matters relating to the services we provide.
At the time of writing the PRG has just under 100 members.
In January 2015 we sent out a questionnaire to the Patient Reference Group members, asking them three questions. Their reponses were collated and a report produced, which was reviewed by the Practice Staff Team and by the Patient Participation Group. The report and action plan is here.